💡 Opportunity Summary

  • Assist in the development and implementation of customer service policies and procedures.
  • A minimum of 2 years of experience in an administrative role with customer service management experience.
  • The chance to be part of a team driving a financial revolution.


Key Responsibilities

  • Manage and oversee the customer service team to ensure high-quality support and satisfaction.
  • Assist in the development and implementation of customer service policies and procedures.
  • Handle customer inquiries and complaints effectively and professionally.
  • Coordinate administrative tasks such as scheduling meetings, managing correspondence, and maintaining office supplies.
  • Support management in daily operations and contribute to strategic planning.
  • Prepare reports and presentations as needed for management review.
  • Maintain organized records and databases to ensure efficient workflow.

Qualifications

  • Bachelor’s degree in Business Administration, Management, or a related field.
  • A minimum of 2 years of experience in an administrative role with customer service management experience.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite and customer relationship management (CRM) software.

What We Offer

  • A dynamic and innovative work environment.
  • Opportunities for professional development and career advancement.
  • The chance to be part of a team driving a financial revolution.

Method of Application


Interested and qualified candidates should send their CV to: jtechtradecareers@outlook.com using “Administrative Assistant Application – [Your Name]” as the subject of the email.


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