💡 Opportunity Summary
- Assist in the development and implementation of customer service policies and procedures.
- A minimum of 2 years of experience in an administrative role with customer service management experience.
- The chance to be part of a team driving a financial revolution.
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 years
- Location Lagos
- City Festac Town
- Job Field Administration / Secretarial 
Key Responsibilities
- Manage and oversee the customer service team to ensure high-quality support and satisfaction.
- Assist in the development and implementation of customer service policies and procedures.
- Handle customer inquiries and complaints effectively and professionally.
- Coordinate administrative tasks such as scheduling meetings, managing correspondence, and maintaining office supplies.
- Support management in daily operations and contribute to strategic planning.
- Prepare reports and presentations as needed for management review.
- Maintain organized records and databases to ensure efficient workflow.
Qualifications
- Bachelor’s degree in Business Administration, Management, or a related field.
- A minimum of 2 years of experience in an administrative role with customer service management experience.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and customer relationship management (CRM) software.
What We Offer
- A dynamic and innovative work environment.
- Opportunities for professional development and career advancement.
- The chance to be part of a team driving a financial revolution.
Method of Application
Interested and qualified candidates should send their CV to: jtechtradecareers@outlook.com using “Administrative Assistant Application – [Your Name]” as the subject of the email.
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