💡 Opportunity Summary

  • Up-selling and Cross-selling of bank’s products and services to existing and potential customers.
  • Tracking, recording, reporting, and storing information related to transactions, and customers, ensuring all information is accurate and complete.
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.


Job Responsibilities

  • Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
  • Up-selling and Cross-selling of bank’s products and services to existing and potential customers.
  • Tracking, recording, reporting, and storing information related to transactions, and customers, ensuring all information is accurate and complete.
  • Handling currency, transactions, and confidential information professionally..
  • Ensure customer satisfaction and provide professional customer support.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.

Requirements

  • OND / NCE / HND in any field
  • Must not be more than 27 years old
  • Cash handling experience and on-the-job training may be required.
  • Exceptional time management, communication, and customer service skills.
  • High level of accountability, efficiency, and accuracy.
  • Good knowledge of MS Office especially Excel and Word
  • Strong communication and interpersonal skills
  • High level of accountability, and accuracy.

Method of Application


Interested and qualified? Go to Tribest Coporate Support Ltd on docs.google.com to apply

Apply for this job

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