🔔 HIRING: Branch Operations Officer at Standard Chartered Bank – NG

Job Description
Role entails account opening  and maintainance activities which include account operations to achieve the optimal account management service delivery within the Cluster
     
Key Roles & Responsibilities

Customer service
• Open all accoubts submitted with complete cdd same day and scan same to hub after due authorisation
• Prepare weekly reports on service issues & in cluster accounts opened
• Track deferral log and escalate for all accounts falling due
• Maintain adequate tracking for dsr accounts
• Maintaing register for accounts opened, static data requests, cheque book and card requests

KYC
• Ensure you remain alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the principles in relation to: Identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to Customers”.

Qualifications & Skills
• A thorough knowledge of the bank’s products, services and policies.
• Excellent financial market knowledge.
• Strong customer service orientation
• Strong interpersonal and communications skills
• Salesmanship, energy and drive

Interested and suitably qualified candidates should click here to apply online.