💡 Opportunity Summary

  • Advise customers on their various payment options and inform them of further actions that may be taken to collect overdue debts.
  • Conduct collections process on each customer that includes, phone calls, emails and text messages.
  • Candidates should possess a BSc / HND / OND.


Job Description

  • Monitor accounts to identify overdue payments
  • Make calls to customers about their loan repayments
  • Advise customers on their various payment options and inform them of further actions that may be taken to collect overdue debts
  • Negotiate payment plans and schedules
  • Conduct collections process on each customer that includes, phone calls, emails and text messages
  • Develop collection methods that bring in revenue and ensure full repayment of loans
  • Process payments and refunds
  • Keeping accurate records and reports on collection activities

Job Specification

  • Candidates should possess a BSc / HND / OND
  • 0 – 1 year work experience.
  • Tech-savvy with working knowledge of Microsoft packages
  • Goal-oriented so as to meet daily targets
  • Excellent communication skills (written and oral)
  • Patience, ability to manage stress and negotiation skill.
  • Open to working on Saturdays
  • Customer service training/experience.

Method of Application


Interested and qualified candidates should forward their CV to: 9creditrecruitment@gmail.com using the position as subject of email.


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