💡 Opportunity Summary
- Responding to customer inquiries via email, phone, and chat.
- Creating and updating customer service documentation and FAQs.
- Interested and qualified candidates should send their CV and Cover Letter to.
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 1 – 2 years
- Location Abuja
- Job Field Customer Care  , Internships / Volunteering 
Job Description
- Responding to customer inquiries via email, phone, and chat
- Assisting customers with product or service issues and troubleshooting
- Processing returns, exchanges, and refunds
- Updating customer account information in the company’s database
- Collaborating with other departments to resolve customer issues
- Conducting customer satisfaction surveys and analyzing feedback
- Creating and updating customer service documentation and FAQs
- Assisting with social media customer service inquiries and responses
- Participating in training sessions and team meetings
- Contributing to ongoing customer service improvement initiatives.
Requirements
- Candidates should possess B.Sc Degrees with 1 – 2 years relevant work experience.
Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: recruitment@tempkers.com using the Job Title as the subject of the mail.
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