💡 Opportunity Summary
- Location Abuja , Akwa Ibom , Bayelsa , Benue , Delta , Enugu , Imo , Kaduna , Kwara , Lagos , Ogun , Oyo.
- We are hiring a customer service support to manage talent inquiries and support.
- To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
- Job Type Full Time
- Qualification BA/BSc/HND , OND
- Experience 2 years
- Location Abuja , Akwa Ibom , Bayelsa , Benue , Delta , Enugu , Imo , Kaduna , Kwara , Lagos , Ogun , Oyo
- Job Field Customer Care 
- Salary Range ₦50,000 – ₦100,000/month
We are hiring a customer service support to manage talent inquiries and support. You will also be asked to process registrations, meetings, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Responsibilities:
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Maintaining a positive, empathetic, and professional attitude toward customers at all times.
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Responding promptly to customer inquiries.
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Communicating with customers through various channels.
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Acknowledging and resolving customer complaints.
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Knowing our products inside and out so that you can answer questions.
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Processing orders, forms, applications, and requests.
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Keeping records of customer interactions, transactions, comments, and complaints.
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Communicating and coordinating with colleagues as necessary.
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Providing feedback on the efficiency of the customer service process.
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Ensure customer satisfaction and provide professional customer support.
Method of Application
Apply for this job
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