💡 Opportunity Summary

  • As an intern, you will be required to help the Customer Success team to;.
  • Respond to customers in a timely and accurate way, via phone or chat.
  • Required to have at least 6 months experience within a similar role.


Responsibilities

As an intern, you will be required to help the Customer Success team to;

  • Respond to customers in a timely and accurate way, via phone or chat.
  • Drafting or revising marketing materials.
  • Providing additional information to customers and to the internal team.
  • Help resolve issues with products and services.
  • Update our internal databases with information about technical issues and valuable discussions with customers.
  • Gather customer feedback and share it with our Product, Sales, and Marketing teams.
  • And any other admin task.

Requirements

  • Possess excellent verbal and communication skills
  • Great team player
  • Willing to learn and adapt to rapid changes in processes
  • Outside-the-box thinker
  • Very dedicated
  • Innovative and Creative
  • Required to have at least 6 months experience within a similar role

Method of Application


Interested and qualified candidates should send their CV / Resume to: hr@slngroup.ng using the Job Title as subject of the email.


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