π‘ Opportunity Summary
- A preliminary phone call with the recruiter.
- A technical interview with the Hiring Manager.
- A behavioral and technical interview with a member of the Executive team.
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience
- Location Nasarawa
- Job Field Customer Care 
Job Purpose
- The loan officer is responsible for providing operational assistance on the stateβs loan portfolio
Job Responsibilities
- Calling and following up with state defaultersΒ
- Working with the CM and SC to ensure that borrowerβs do not defaultΒ
- Support agents on issues related to loansΒ
- Work with recovery officers, CMs and SCs on recoveriesΒ
Qualifications
- Proven work experience in debt recovery role
- Proven work experience in customer service
- Knowledge of most effective phone recovery techniques
- Driven and result oriented
- Able to communicate in English and Pidgin
Method of Application
What to expect in the hiring process
- A preliminary phone call with the recruiter
- A technical interview with the Hiring Manager
- A Case StudyΒ
- A behavioral and technical interview with a member of the Executive team
- All interviews stages are Virtual.
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