🔔 HIRING: Practice Manager (HR & Admin) at The People Practice – NG

Our client, a sole legal firm is looking to hire a Practice Manager (HR & Admin) who will help collaborate, ensure high-quality client service, oversee the day-to-day operations of the firm and ensure compliance with regulatory requirements and industry standards.

Responsibilities

• Strategic Planning: Collaborate with the management team to develop and implement strategic plans, goals, and objectives for the firm.
• Operational Management: Oversee the day-to-day operations of the firm, ensuring efficient and effective management of resources, processes, and systems.
• Financial Management: Develop and manage budgets, financial reports, and forecasts to ensure the firm’s financial health and stability.
• Human Resources: Develop and implement HR policies, procedures, and programs to support the firm’s growth and employee engagement.
• Brand and Business Development: Collaborate with the PR Team to develop and implement marketing strategies, business development initiatives, and client relationship management programs.
•  Risk Management: Identify, assess, and mitigate risks to the firm, ensuring compliance with regulatory requirements and industry standards.
•  Technology and Infrastructure: Oversee the implementation and maintenance of technology systems, infrastructure, and software applications to support the firm’s operations.
•  Client Service: Ensure high-quality client service, responding to client inquiries, and resolving issues in a timely and professional manner.
• Performance Metrics and Reporting: Develop and track key performance indicators (KPIs) to measure the firm’s performance, identifying areas for improvement and implementing changes as needed.
• Communication and Collaboration: Foster a culture of collaboration, communication, and transparency among staff, attorneys, and management.

Qualifications

• Bachelor’s degree in business administration, law, or a related field.
• Minimum 4-5 years of experience in law firm management, business administration, or a related field.
• Proficiency in law firm management software, Microsoft Office, and other relevant technology applications.
• Relevant certifications, such as the Certified Law Practice Manager (CLPM) or the Certified Practice Manager (CPM), are desirable.

Must have skills

• Strategic Thinker: Ability to think strategically, anticipate challenges, and develop effective solutions.
• Collaborative Leader: Ability to build and maintain strong relationships with staff, attorneys, and clients.
• Adaptable and Flexible: Ability to adapt to changing circumstances, priorities, and deadlines.
• Results-Oriented: Focus on achieving results, meeting deadlines, and exceeding expectations.
• Integrity and Professionalism: Demonstrates integrity, professionalism, and ethics in all interactions and decision-making.
• Communication and Interpersonal Skills: Excellent communication, interpersonal, and negotiation skills.
• Proven leadership and management skills, with the ability to motivate and inspire staff.
• Analytical and Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to analyze complex data and make informed decisions.