🔔 HIRING: Quality Assurance / Quality Control Backend Officer at ETC Workforce Services Limited – NG

Role Purpose

• We are seeking a detail-oriented and analytical QAQC Backend Officer to support post-metering issue resolution and quality assurance across Business Units.
• This role ensures compliance with metering standards, coordinates backend validations, and contributes to continuous improvement in metering operations.

Key Responsibilities

• Ensure quality standards are met across all metering initiatives, both personally and within the back-office team.
• Perform daily validation and evaluation of surveys and installations.
• Check for consistency in survey and installation reports.
• Ensure closure of non-conformance issues raised by subcontractors or NMD representatives.
• Generate and analyse weekly performance and metering quality reports.
• Escalate unresolved issues to relevant teams including BU Vigilance and QAQC Surveillance.
• Monitor field operations for compliance with established policies.
• Submit weekly evaluation reports to the QAQC Field Unit, including lists of installations for surveillance.
• Update resolution feedback from cross-functional units.
• Support departmental objectives through assigned tasks.
• Comply with Quality Management System and Occupational Health & Safety regulations.

Minimum Requirements

• First degree in Social Sciences or Engineering.
• 0–3 years post-qualification experience.

Skills & Competencies
Technical Competencies:

• Relationship management and interpersonal skills
• Data reconciliation and review
• Fair knowledge of metering systems
• Understanding of industry regulations and electricity standards
• Planning and organizing

Behavioural Competencies:

• Commitment to task and independent decision-making
• Ability to multitask and perform under pressure
• Strong communication and interpersonal skills.