🔔 HIRING: Recovery Agent at Outcess Solutions Nigeria Limited – NG

Location: OPEBI, IKEJA
Company: OUTCESS
Salary: COMISSION BASED

RESPONSIBILITIES

• Contact customers who owe money.
• Negotiate payment plans.
• Investigate and resolve discrepancies in payment accounts.
• Keep track of assigned accounts.
• Follow up customers for debt recovery.
• Plan a course of action to recover outstanding debts

REQUIREMENTS

• OND/HND/Bachelor’s degree in Mass Communication or other related fields.
• Not more than 34 years of age
• 1 – 3 years of work experience
•  Relevant experience in Customer Service is an advantage.
•  Strong phone contact handling skills and active listening.
•  Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Excellent written and verbal communication skills.

Interested and qualified candidates should forward their CV to: Recruitment@outcess.com using the position as subject of email.