🔔 HIRING: Senior Global Payroll Implementation Specialist (Remote)

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What this job can offer you

What you bring

• Global Payroll or PEO Payroll Implementation Experience.
• Global Payroll or PEO Customer facing on-boarding experience with a payroll software.
• Excellent & Proficient understanding of end-to-end payroll or PEO processes and compliance.
• Work experience in US Federal and State payroll operations and statutory requirements.
• Excellent data management skills with high accuracy and attention to detail.
• Experienced with on-boarding multiple complex customers with multiple stakeholders.
• An analytical mindset with excellent problem-solving abilities.
• Resilient and able to adapt to a fast-paced, international work environment with a passion for making an impact.
• Team player with the ability to work independently and take own responsibility.
• Customer-Care oriented mind set.
• Is a productivity geek and will constantly think of ways to improve and speed up their work.
• Proficient in using Google Sheet or Excel.
• Ability to work within a MacBook Pro environment
• You understand the need and idea to work largely

• It’s not required to have experience working remotely, but is considered a plus.
• Not required but is considered a plus if you have a working knowledge of

Key Responsibilities

• Serve as a primary point of contact for large customers to set up and provide an accurate and seamless transition of their payroll to Remote’s PEO product and services.
• Analyze customers’ payroll needs and provide appropriate PEO Payroll, HR, Benefits and Tax structured recommendations.
• Lead and manage the implementation of new PEO payroll customers from the start of the relationship, including:

• Obtaining all required customer and employee’s HR, Benefits, Payroll and Tax data and policies for new customer PEO set-ups per legal entity for customers with complex payroll requirements.
• Configuration of Remote’s PEO Payroll system on a customer by customer basis.
• Coordination of parallel payroll runs and wage-based reconciliations.
• Proficient in PEO payroll state tax reconciliation and adjustments with Year-To-Date historical records for W2 reporting accuracy.
• Verify payroll and tax set up is compliant with US Federal & State specific government regulations and state reciprocity tax schemes.
• Coordination and communication of payroll Go-Live.
• Handing over an accurate payroll setup to our Remote PEO Payroll Operations team.
• Effectively communicate with customers, teammates, supervisors and vendors in a timely, clear and professional manner and in alignment with our value of Care.
• Establish and maintain positive customer working relationships, successfully contributing to high customer retention rates.
• Provide support and training to new customers and new team members regarding payroll process and country specific payroll compliance needs.
• Provide customer focused interaction ensuring timely response, accurate information and effective follow-up on all customer and/or internal requests and/or issues.
• Maintain confidentiality of all customer and employee information.
• Mitigate risk through auditing of customer implementations by other team members.
• Identify gaps and implement scalable solutions for maximum growth.
• Help in the creation and maintenance of the process documentation.

• You’ll report to: Manager, Global Payroll Implementations
• Team: Global Payroll Experience – Global Payroll Implementations
• Location: For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to diversify; United States
• Start date: ASAP

• Interview with Senior Manager, Operations – US PEO Services
• Interview with Manager, Global Payroll Implementation
• Interview with Director, Global Payroll Implementation & Experience

Benefits

• work from anywhere
• flexible paid time off
• flexible working hours (we are

• mental health support services
• stock options
• learning budget
• home office budget & IT equipment
• budget for local in-person social events or co-working spaces

• We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
• If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Expected salary

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