💡 Opportunity Summary

  • DESCRIPTION OF SERVICESTexas Department of Family and Protective Services requires the services of 3 Software Engineer 2, hereafter referred to as Candidate(s), who meets the general qualifications of Software Engineer 2, Applications/Software Development and the specifications outlined in this document for the Texas Department of Family and Protective Services.
  • Deliver hands-on configuration, development and integration services and serve in a quality assurance capacity for all project deliverables.
  • Experience in designing and developing integration with application in place that are custom built and COTS and SaaS products.

Job title

Software Engineer 2 – ServiceNow

Company

Hill Country Project Management
Texas Residents Only | 2026C0008 | Closes 11/07
Loc: Hybrid – on site and telework from within TexasI. DESCRIPTION OF SERVICESTexas Department of Family and Protective Services requires the services of 3 Software Engineer 2, hereafter referred to as Candidate(s), who meets the general qualifications of Software Engineer 2, Applications/Software Development and the specifications outlined in this document for the Texas Department of Family and Protective Services.The ServiceNow developer will work on end-to-end ServiceNow implementation at DFPS.
This role is also responsible for the following:
  • Deliver hands-on configuration, development and integration services and serve in a quality assurance capacity for all project deliverables.
  • ServiceNow Implementation certification
  • Experience with Service Now implementations span ITIL, ITSM and security/regulatory disciplines
  • Leverage knowledge and experience to deliver end-to-end automated solutions which include:
  • User Provisioning process that integrates with internal and external systems
  • Technical implementation of IT Infrastructure Library (ITIL) processes
  • Workflow customization
  • Ticketing
  • Process automation
  • Report development
  • Dashboard creation
  • System configurations
  • Experience building and coding Configuration Management Databases (CMDB)
  • Development experience in 5 or more end-to-end ServiceNow implementation projects
  • Knowledge of LDAP, AD, SSO, Email Infrastructure, Web Services, ServiceNow Discovery, Service Mapping, and Discovery using Service Graph Connectors
  • Experience in designing and developing integration with application in place that are custom built and COTS and SaaS products
  • Participate in process flow analysis and process redesign sessions
  • Understand how different ServiceNow modules interact to ensure that configuration done in one area is not negatively impacting other areas
  • Knowledge of scripting language, including JavaScript
  • Experience working with remote teams
  • Share best practices and be consultative throughout the technical design and implementation of the project
II. CANDIDATE SKILLS AND QUALIFICATIONS

Minimum Requirements:


Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Years Required/ Preferred Experience
4 Required Hands-on ServiceNow development, customization, administration experience in ITSM, ITOM, S AM, ITBM and/or equivalent
4 Required Excellent communication skills verbally and in writing used when working ServiceNow implementation activities

Expected salary

$69 per hour

Location

Austin, TX

Job date

Fri, 31 Oct 2025 23:06:48 GMT

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