💡 Opportunity Summary
- This is an exciting opportunity for a motivated individual to play a key role in supporting our sales efforts and enhancing customer satisfaction.
- In this role you will act as an intermediary between Sales and Professional Services/Partners and ensure a smooth process from Sales to Product delivery.
- You can expect a genuinely collegial, international environment and a fresh, dynamic, open corporate culture – let the Luware spirit convince you.
Job title
Technical Pre Sales Specialist (w/m/d) 100%Company
LuwareFounded in 2010, Luware is a leading SaaS provider specializing in innovative contact center and conversation recording solutions. Our Microsoft-certified solutions are designed to streamline customer interactions. We’re committed to innovation and growth, fostering a culture that embraces agile methodologies and flexible work arrangements.We’re growing fast – and we’re hiring!We are seeking an ambitious and energetic personalityto join our outstanding Pre Sales Team as soon as possible for Luware USA/New York- remote.This is an exciting opportunity for a motivated individual to play a key role in supporting our sales efforts and enhancing customer satisfaction.In this role you will act as an intermediary between Sales and Professional Services/Partners and ensure a smooth process from Sales to Product delivery.
Your responsibilities
- Work closely with the sales team to provide technical guidance to new and existing customers
- Custom-build and conduct technical demonstrations of Luware Nimbus showcasing integrations with 3rd party tools
- Develop innovative integrations with Copilot Studio, Azure AI Studio, the Power Platform, MS365 and more
- Advise customers on how to meet their requirements with our products and coordinate requirements internally by analysing technical documents
- Assist in completing customer technical documentation and security questionnaires
- Play a pivotal part in winning business for large and complex organisations
- Build a technical relationship with potential and existing customers
- Create technical documentation
- Build a technical relationship with potential and existing customers
- Provide customer-facing and technical support to the sales team
Your skills
- Experience as Engineer or Pre-Sales in the field of technology and IT services
- Outstanding communication and presentations skills in English-are absolutely essential,other languages are a big plus
- Expert-level technical skills: Know the product and the technology stack as deep as the development team. Microsoft Azure, Office 365, MS Teams and Power Apps, PowerBI, Copilot Studio, developer tools like git, postman, Visual Studio Code
- Holding one or more Microsoft Certifications of level 200 min.
- Solid hands-on experience with Microsoft Teams and/or O365
- Strong Analytical skills: Assess, evaluate and test customer scenarios. Develop effective and innovative integrations. Design, create and draft complex technical landscapes
- Be able to explain complex topics to non technical people, and give feedback to both technical and non technical teams
- Out-of-the-box thinking and create innovative integrations with Luware Nimbus.
- Develop effective and innovative integrations
- Ability to synthesize information easily
Our offer
- Challenging, interesting work in a varied field with a high level of personal responsibility
- A dynamic, motivating working environment that leaves room for the realisation of your ideas and promotes your personal development
Expected salary
$120000 – 150000 per yearLocation
New York City, NYJob date
Thu, 24 Jul 2025 22:52:56 GMTApply for the job now!
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